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Home » We’re Sorry

We’re Sorry

Name*
First Last
What was the reason of your visit?
Which doctor did you see?
How quickly did you get an appointment to see your veterinarian?
- Same day
- Next day
- Same week
- Following week
Did you get the appointment time you wanted?
- Yes
- No
How would you rate our front desk staff
- Excellent
- Pleasant
- Efficient
- Pre-occupied
- Distracted
How long did you wait to see the doctor?
- No wait
- < 5mins
- 6-10 mins
- 11-15 mins
- Over 16 mins
How effective was the doctor in explaining any issue and describing your options?
- Excellent
- Effective
- Pleasant
- Few Options
- Poor
Did we adequately convey how much we care about you and your pet?
- Yes
- No
If no, can you explain what happened?
Please let us know your thoughts on how we might improve our service.
Would you like us to contact you to address your concern?*
- Yes, please.
- No, thank you.
If yes, please give your name and contact information below

Get in touch

224-333-0235

9246 Trinity Drive,
Lake in the Hills, IL 60156

Make A Reservation

Business Hours

Monday

6:30am - 7:00pm

Tuesday

6:30am - 7:00pm

Wednesday

6:30am - 7:00pm

Thursday

6:30am - 7:00pm

Friday

6:30am - 7:00pm

Saturday

9:00am - 4:00pm

Sunday

10:00am - 1:00pm

*Sundays For Boarding Pick-Ups/Drop-Offs Only*

Free Spirit Doggy Daycare

224-333-0235

9246 Trinity Drive,
Lake in the Hills, IL 60156

Make A Reservation

Home
Services
- Grooming
- Boarding & Daycare
Resources
- Reviews
- Paw Partner
Our Hospital
- Gallery
- Careers
Contact Us

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